AI Integration & Process Automation for SMEs
Putting intelligence where it actually makes a difference.
AI and automation make sense when they make a specific process faster, safer or simpler. That is where we start.
What we build for you
Tailor-made AI assistants, document processing and workflows that work with your data and systems. No generic chatbots, but tools for your everyday work.
Instead of copy-pasting between separate tools, results show up right where your team keeps working: in your ERP, CRM, inbox, DMS or your own business application.
What we actually build
Solutions tailored exactly to your requirements.
Custom AI assistants
An AI assistant with access to your documents, products and processes. For internal teams or as a customer interface.
Typical for: Support, sales, knowledge management
AI workflows
Smart processes that handle data and prepare decisions. Routine tasks run in the background, you make the decisions.
Typical for: Document processing, lead qualification, reporting
Process automation
Automate recurring tasks, from data entry and routing to archiving. You only step in when something differs from the usual.
Typical for: Accounting, HR, logistics, administration
Document AI
Contracts, invoices and delivery notes are read, categorised, extracted and processed automatically. No more typing things up by hand.
Typical for: Finance, purchasing, legal
Smart customer communication
Automated replies that don't sound like a bot. Email triage, quote assistants or FAQ systems that actually understand language.
Typical for: Customer service, sales, e-commerce
Data analysis
Make better use of the data you already have. Spot patterns, create forecasts and generate reports automatically, presented so they are easy to understand.
Typical for: Management, controlling, marketing
Standard AI tool or custom AI solution?
An honest comparison. When is a standard tool enough, and when do you need more?
| Standard AI tool | SchäferSoft solution | |
|---|---|---|
| Company knowledge | Doesn't know your data | Has access to your documents and processes |
| Integration | Copy-paste between tools | Built directly into your systems |
| Data protection | Provider's standard terms | Operating model that fits your data |
| Reliability | Answers vary depending on the prompt | Validated answers in a fixed format |
| Scale | One user, one chat | Whole teams, automated pipelines |
| Control | Manual input, manual checking | Defined rules, testable results |
From idea to
production-ready solution
Analysis
We get to know your processes and find where AI and automation bring the most benefit.
Prototype
Within a short time we build a first working prototype. That way you see early on what your AI solution can really do, based on your actual data and processes.
Integration
We connect the solution to your existing systems: ERP, CRM, email, databases.
Operation & optimisation
If you wish, we monitor the solution after go-live and keep improving it, based on real data and your feedback.
What actually changes
When AI and automation are used where they belong.
| Before | After |
|---|---|
| Reading, sorting and answering emails by hand | AI triages, prioritises and drafts replies |
| Typing up invoices by hand | Documents captured and booked automatically |
| Knowledge sits in the heads of a few employees | Internal AI assistant knows every document |
| Time-consuming quote preparation | AI prepares the draft, you review and finalise |
| Putting reports together manually in Excel | Automatic reports in your inbox every morning |
What we work with
Proven technologies, combined sensibly.
Language models
The best language models available at the time, built into your processes rather than sitting in a separate chat window.
n8n / Make
Visual workflow automation for complex processes. Connects your tools without a single line of code.
Python & Laravel
For everything that goes beyond standard automation: custom AI pipelines, APIs and integrations.
Vector databases
Your documents and data prepared so that AI understands them and can give precise answers.
API integrations
Direct connection to ERP, CRM, email and accounting. Anything that has an interface.
Data protection & hosting
Operated in Switzerland or the EU, on-premise or hybrid. We choose the right model based on how sensitive your data is.
Cloud or your own hardware: you decide
Not every process needs the same level of protection. That is why we keep cloud, your own infrastructure and hybrid setups clearly separate.
Cloud hosting
Ready to use quickly, flexible to scale and no servers of your own to maintain. We host your AI solution on infrastructure in Switzerland or the EU and set up operations to meet your data protection and compliance requirements. If we use cloud language models from providers such as OpenAI or Anthropic, data may also be transferred to the USA. If you wish, we use EU endpoints or local models.
- Hosting in Switzerland or the EU
- Operated in line with the Swiss FADP and GDPR
- Automatic scaling during peak loads
- Monitoring and maintenance available as a maintenance package
On-premise
For particularly sensitive processes, we install and configure the AI infrastructure on your own hardware. Data and processing stay within your network.
- Data and processing stay within your network
- We can provide the hardware
- Ideal for regulated industries and sensitive data
- Can run without an external AI cloud
Hybrid models possible: Non-critical workflows in the cloud, sensitive processing on your own hardware. We design the architecture to fit your compliance requirements.
Start small,
grow in modules.
Start with one specific use case. See whether it works. Expand once you see the value. Our solutions are modular, so new requirements and new models can be added without starting from scratch.
Where is your biggest potential?
In a free initial consultation we pick 1 or 2 specific processes and work out where AI, automation or both make sense.
- AI consulting based on a specific use case
- Assessment of effort, benefit and available data
- An honest view, even if AI isn't the answer