Privacy Policy: FADP Information | SchäferSoft GmbH             [ Skip to content ](#main-content)   Privacy Policy 
================

 Last updated: 1 October 2026

 Responsible Entity 
--------------------

 Responsible for data processing on this website is:

 SchäferSoft GmbH
 Steinstrasse 1
 8574 Lengwil
 Switzerland

 [    info@schaefersoft.ch 

 ](mailto:info@schaefersoft.ch) 

 General Information 
---------------------

 This privacy policy applies to data processing by SchäferSoft GmbH. We take the protection of your personal data seriously and treat your personal data confidentially and in accordance with the applicable data protection laws, in particular the European General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP), as well as this privacy policy.

 Legal Bases of Processing 
---------------------------

 The processing of personal data is carried out on the basis of the following legal grounds pursuant to Art. 6 para. 1 GDPR: consent (lit. a), performance of a contract or pre-contractual measures (lit. b), legal obligation (lit. c), and legitimate interests (lit. f), in particular to ensure the operation and security of our website.

 Collection and Processing of Personal Data 
--------------------------------------------

 When accessing our website, the following data are automatically stored in log files: IP address, date and time of access, accessed page/file, amount of data transferred, browser type and version, and the operating system used. These data are evaluated exclusively to ensure the smooth operation of the website and to improve our offer. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest).

 Contact Form and Appointment Booking 
--------------------------------------

 If you send us an inquiry via the contact form or appointment booking, the data you provide (name, email address, telephone number, company, message, and, if applicable, details about guests and project details) will be stored for the purpose of processing the inquiry and in case of follow-up questions. The legal basis is Art. 6 para. 1 lit. b GDPR (pre-contractual measures). We do not pass on this data without your consent.

 Reviews 
---------

 If you send us a review via the review form, we process the data you provide (name, company or position, rating, text and the uploaded logo or profile picture) in order to check the review and publish it on our website together with your name, company or position and picture. The legal basis is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw it at any time with effect for the future; a short message to info@schaefersoft.ch is sufficient. The review will then be removed from our website.

 Cookies 
---------

 Cookies are small text files stored in your browser. We distinguish between necessary cookies, without which the website does not work, and analytics cookies, which we only set with your consent. You can change your choice at any time via the «Reset cookie preferences» link in the footer.

###  Necessary cookies 

 The session cookie for session management and the CSRF protection cookie (XSRF-TOKEN) for form security last for the duration of the session, usually 2 hours. The cookie storing your cookie consent and the «dismissed\_shouts» cookie, which remembers closed notice banners, are stored for 1 year. To protect against automated abuse, Cloudflare Turnstile may also set technically necessary cookies. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in the secure operation of the website).

###  Analytics cookies (only with consent) 

 Only if you agree in the cookie banner are cookies from Google Analytics (\_ga and \_ga\_&lt;ID&gt; for 2 years, \_gid for 24 hours, \_gat for 1 minute), Microsoft Clarity (\_clck and CLID for 1 year, \_clsk for 1 day) and Marketix (mx\_vid for 1 year) set. We do not set advertising cookies. The legal basis is your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you can withdraw at any time with effect for the future. Details on these services can be found under «Third-Party Services».

 Third-Party Services 
----------------------

###  Cloudflare 

 We use Cloudflare (Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107, USA) as a content delivery network (CDN) and for protection against attacks. Cloudflare may process technical data such as your IP address. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in the security and availability of the website). Further information can be found in the [Cloudflare Privacy Policy](https://www.cloudflare.com/privacypolicy/).

###  Cloudflare Turnstile 

 To protect our forms against automated abuse, we use Cloudflare Turnstile. Technical data may be transmitted to Cloudflare in this process. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in protection against spam and abuse).

###  Fonts in Emails (Bunny Fonts) 

 To ensure a consistent presentation of our HTML emails, we load the font Manrope via Bunny Fonts, a service provided by BunnyWay d.o.o., Dunajska cesta 156, 1000 Ljubljana, Slovenia. If your email client loads external content, a connection to the Bunny Fonts servers (fonts.bunny.net) is established and your IP address is transmitted. Bunny Fonts is a privacy-friendly service that does not set cookies and does not store any personal data for advertising or tracking purposes. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in a consistent presentation of our communications). Further information can be found in the [Bunny Privacy Policy](https://bunny.net/privacy/).

###  Google Analytics 

 This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies and similar technologies that enable an analysis of your use of the website. The information generated about your use of this website is generally transmitted to and stored on a Google server. Your IP address is transmitted to Google for technical reasons, but according to Google, Google Analytics 4 neither logs nor stores it and only uses it to derive an approximate location (e.g. country or city). We use this information to evaluate the use of our website and to compile reports on website activity. Processing is carried out exclusively on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you may withdraw at any time with effect for the future. Data may also be transferred to the USA in this process. Further information can be found in the [Google Privacy Policy](https://policies.google.com/privacy).

###  Microsoft Clarity 

 This website uses Microsoft Clarity, a web analytics service provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland ("Microsoft"). Clarity records how our pages are used, for example mouse movements, clicks, scrolling behaviour and the pages you visit. This produces aggregated insights such as heatmaps and session recordings, which show us where visitors get stuck. Anything you type into form fields is masked before transmission and never reaches Microsoft in plain text. Advertising-related storage is switched off, so Clarity only sets cookies for analytics purposes. Your IP address is used by Microsoft solely for approximate location and is not stored. Processing is carried out exclusively on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you may withdraw at any time with effect for the future. Data may also be transferred to the USA in this process. Further information can be found in the [Microsoft Privacy Statement](https://privacy.microsoft.com/privacystatement).

###  Marketix 

 To measure reach and evaluate our campaigns we use Marketix, our own service operated by SchäferSoft on servers in Switzerland. Marketix records the page visited, the referrer, any campaign parameters (UTM) and your IP address at the time of the request. To recognise returning visits, a random visitor ID is stored in the mx\_vid cookie for 1 year. The data is not shared with third parties and is not transferred abroad. Marketix is only loaded if you consent to statistics in the cookie banner. The legal basis is your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you can withdraw at any time with effect for the future.

###  WhatsApp 

 You can contact us by chat via the WhatsApp link on our website. WhatsApp is a service of WhatsApp Ireland Limited, Dublin, Ireland, a Meta group company. As long as you do not click the link, no data is transferred to WhatsApp. If you write to us via WhatsApp, WhatsApp processes your phone number and communication metadata; message contents are end-to-end encrypted. Data may also be transferred to the USA. The legal basis is Art. 6 para. 1 lit. b GDPR (handling your inquiry). Further information can be found in the [WhatsApp privacy policy](https://www.whatsapp.com/legal/privacy-policy-eea).

 Data Transfer to Third Countries 
----------------------------------

 Due to the use of Cloudflare, Google Analytics and Microsoft Clarity, and when contacting us via WhatsApp, data may be transferred to the USA. The transfer takes place on the basis of standard contractual clauses pursuant to Art. 46 para. 2 lit. c GDPR. Switzerland also benefits from an adequacy decision of the EU Commission pursuant to Art. 45 GDPR.

 Data Security 
---------------

 We use technical and organizational security measures to protect your data against manipulation, loss, destruction, and unauthorized access. Our security measures are continuously improved in line with technological developments. Data transmission is encrypted via HTTPS/TLS.

 Data Retention 
----------------

 Personal data are stored only as long as necessary for the respective processing purpose or as required by statutory retention obligations. Inquiries via the contact form and appointment bookings are deleted after completion of processing and expiration of any statutory retention periods.

 Your Rights 
-------------

 In accordance with the GDPR and the Swiss FADP, you have the following rights: right of access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), data portability (Art. 20 GDPR), and the right to object (Art. 21 GDPR). If processing is based on consent, you may withdraw this consent at any time with effect for the future. To exercise your rights, you may contact us at the address provided in the legal notice.

 Supervisory Authorities 
-------------------------

 Switzerland: Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern, [www.edoeb.admin.ch](https://www.edoeb.admin.ch). Individuals in the EU also have the right to lodge a complaint with their competent data protection supervisory authority (Art. 77 GDPR).

 Changes to this Privacy Policy 
--------------------------------

 We reserve the right to amend this privacy policy at any time so that it always complies with current legal requirements or to implement changes to our services. The current privacy policy applies to your subsequent visits.

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 Cookies – straight to the point
-------------------------------

This website uses cookies to keep things running smoothly.

    Accept all     Essentials only  

 [ Customise    ](#cookies-policy-customize)       **Essential Cookies** These cookies are required for the website to function and cannot be disabled. No consent needed.

 - schaefersoft\_cookie\_consent

    1 year

    Stores your cookie preferences.
- schaefersoft\_session

    2 hours

    Identifies your current browsing session.
- XSRF-TOKEN

    2 hours

    Protects you and the website against cross-site request forgery attacks.
- dismissed\_shouts

    1 year

    Remembers which notices you have already dismissed.

 [Show details](#cookies-policy-essentials) 

    **Analytics Cookies** These help us understand how visitors interact with the website – so we can keep improving it.

 - \_ga

    1 year

    Core Google Analytics cookie – distinguishes individual visitors from one another.
- \_ga\_DMKE595PWV

    1 year

    Maintains session state within Google Analytics.
- \_gid

    1 day

    Identifies users within Google Analytics.
- \_gat

    1 minute

    Throttles the request rate to Google Analytics.
- \_clck

    1 year

    Stores an anonymous identifier so Microsoft Clarity can connect repeat visits from the same person.
- \_clsk

    1 day

    Combines the page views of one visit into a single session.
- CLID

    1 year

    Records which parts of the website were used during this session.
- mx\_vid

    1 year

    Random visitor ID that lets Marketix count returning visits.

 [Show details](#cookies-policy-analytics) 

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